FAQs - Frequently Asked Questions
General
J&K Roofing provides residential, multifamily and commercial services for roofing, windows, siding, and solar. We offer repairs, complimentary roof inspections for homeowners, real estate roof certifications, and maintenance planning for buildings. Based on the project, we also provide gutters and painting.
J&K Roofing provides services across the Front Range, greater Denver metro area, Colorado Springs, and Northern Colorado areas. Our team is well versed in the different code requirements across each area. We provide top-notch customer service across all locations.
J&K Roofing provides a 5-year labor warranty on normal installation. Different roofing materials, however, have different manufacturer warranties. They range anywhere from 20 years to lifetime warranties. As a preferred installer for most manufacturers, we also offer a Limited Lifetime Warranty, which refers to the manufacturer warranty on defective shingles, not normal wear and tear. Your Project Manager will walk you through available warranty options on the product that you are purchasing.
J&K Roofing has been a member of the BBB since 1990 and has an accredited A+ Rating and proven track record with the BBB. Also visit Google to read our reviews.
J&K Roofing has roofed over 50,000+ homes and building across the Denver Metro, Front Range, Colorado Springs, or Northern Colorado areas. We are proud to be a certified contractor for all major manufacturers, and continually meet all required qualifications set for roofing installations and safety. We have both business and residential references available upon request.
PAYMENT
Yes. We accept Visa, MasterCard, American Express and Discover credit cards. We also accept cash and check payments.
Most insurance companies will include your mortgage company on the first check. Every mortgage company has its own procedure for releasing funds. You can check with your mortgage company before the job starts to find out what information they require to obtain endorsement, or you can sign a homeowner’s affidavit and let J&K Roofing take care of everything for you. We are very experienced in mortgage company procedures, and in most cases we already have the information needed as we have worked with your mortgage company in the past.
On residential re-roofing projects, payment is due in full upon substantial completion of your roof. Depending on how you are paying for the project, via financing options, private pay, or through an insurance claim, we will walk you through the payment process.
For insurance claims, you will receive an initial check from your insurance company, and a second check as soon as the roof is completed, and your insurance company has received an invoice. We ask for the first check as soon as you receive it from your insurance company. Your J&K Roofing representative will invoice your insurance company for the remainder of the roof upon completion. Final payment is due when you receive your second check. This is usually about 7-10 business days from the completion of your roof. We are insurance claim experts and will walk you through the process.
For larger or commercial projects, we request payment in thirds: 1/3 upon material delivery, 1/3 mid-way through the project installation, and the final 1/3 upon completion. For new construction, payment is paid according to the contract documents for the project.
FINANCE
Yes, J&K Roofing offers a variety of financing options so homeowners can choose the right financing for their needs. We’ve partnered with highly rated home improvement lenders who provide flexible financing solutions for your roof, windows, siding and solar.
Solar financing can be a great option for homeowners who want to switch to solar energy but can't afford the upfront cost. Solar loans are designed to help homeowners with affordable monthly payments and interest rates. There are also government incentives, such as a 30% federal tax credit, that can help make solar more affordable.
RESIDENTIAL ROOFING
You have the privilege of choosing the roofing company that you want to do business with. Even if you get recommendations from various sources, it is your responsibility to research the different companies. You do not have to go with the lowest bid, which is what your insurance company would like you to believe. Remember, an inexpensive roof is no bargain if you have problems, especially if your contractor is no longer around to honor the labor warranty. Be sure the company you choose is reputable, and local. The contractor you choose should have at least ten years of local experience.
You are legally entitled to use whatever contractor you choose and are not required to gather estimates. Replacing your roof is one of the most significant, long-lasting investment you can make on your home. We use the same software as your insurance company when it comes to pricing and will help you maximize your claim.
Be aware of scams after storms, and always hire a professional local contractor. Make sure to review your insurance policy and requirements regarding your deductible. We're happy to answer any questions you have, and will walk you through the process.
We know your time is valuable, and you don't want to live in a construction zone. One of the major benefits of working with an experienced company like J&K Roofing is that it only takes 1-2 days in most cases to complete a roof installation. The size of your roof and weather conditions factor into the amount of time for completion. Most of our materials are roof loaded, so you won’t have pallets of roofing materials sitting on your lawn or in your driveway. We complete the job, including total cleanup of any tear off materials on your property.
Your J&K Roofing Project Manager is your 1-point of contact and will manage your project from start to finish. Our roofing crews that complete the installation are trained by J&K Roofing. They are insured and bonded, have worked with us for many years, and know the J&K Way to complete your project.
As your contractor, J&K Roofing is required to purchase a building permit from either the city or county where you live. After construction is complete, the city or county will inspect your roof for compliance with local roofing guidelines. In the unlikely event that there is a correction to be made, it is promptly addressed until all parties are satisfied. Our teams are certified in all major manufacturer roofing materials and installation. It is our job to understand requirements.
J&K Roofing has helped many homeowners navigate their insurance claim process to have their homes restored and improved. If you are concerned about any hail or storm damage to your property, please give us a call to set up a complimentary roof inspection. We have relationships with all major insurance companies and will help you navigate the process.
Yes, J&K Roofing offers a variety of financing options so homeowners can choose the right financing for their needs. We’ve partnered with highly rated home improvement lenders who provide flexible financing solutions for your roof, windows, siding and solar.
We’ll walk you through the process of getting ready for your roof installation and talk through tips to protect your home during your project, including details around parking and access, detach and reset of your solar panels and satellite dishes, planning for children and pets, as well as a safety walkthrough of your property.
Your property is important to us. Our teams are conscientious and look out for your entire property while we are working on your roofing project. We are careful to protect landscaping and outdoor yard areas, including picking up nails. We remove all roofing materials upon project completion and are careful with all aspects of your property.
In any contracting job, there is always that possibility. That is why it is extremely important to hire a reputable company with proper insurance. At J&K Roofing, we carry all necessary insurance and bonding to keep you protected, and we can provide proof of this prior to beginning any job.
The best time to replace a roof is whenever you need it done. We replace and repair roofs all year round. We closely watch the weather and will schedule your project to be completed safely and timely. So, regardless of the time of year, you’ll receive the same quality service.
ROOF REPAIR SERVICES
Yes! J&K Roofing's Service Department has experienced service technicians can handle all of your roofing repair needs. We offer a wide range of roof repair services, including leak repair, storm and hail damage repair, shingle repair, gutter repair, tile repair, and flat roof repairs. Contact us today to schedule a roof repair.
Yes, we do! Our service department can handle all of your leak repairs. We'll find the source of the leak and work with you to develop a repair plan that fits your needs and budget. Contact us today to schedule an appointment for roof repair services!
Yes, we can repair parts of your roof, such as replacing a few shingles or patching a minor leak. However, the type of repair, the age of your roof, and the availability of matching materials will all affect whether or not a repair is possible. If there is more extensive damage, it may be in your best interest to replace your roof instead of repairing it.
The length of time it takes to repair a roof depends on a number of factors, including the size of the roof, the extent of the damage, and the weather conditions. Most minor roof repairs take a few hours to a day to complete, but more complex roof repairs may take additional time.
Yes, we can help you with warranty roof repairs. Roofing warranty repairs may be needed for a variety of reasons, such as defective manufacturer materials, installation errors, storm or hail damage, and normal wear and tear.
You should have your roof professionally inspected each year in the spring and fall. Also have your roof inspected after hail, high winds, or larger storms. This is a great way to catch areas that need roof repairs before they become larger issues.
If you notice any signs of water damage or leaks in your attic, missing or damaged shingles, or other signs of damage it’s time to have your roof inspected. Our team can assess any damage and recommend the best course of action, including any needed roof repairs.
COMMERCIAL ROOFING
Yes, J&K Roofing is licensed and insured in Colorado, Wyoming, and Montana. We carry current liability insurance and workers' compensation insurance. We also have bonding capacity for up to three million dollars.
It's important to hire a roofing company that understands the commercial roofing materials used in your region. We specialize in TPO, PVC, EPDM, Built Up (BUR), Modified Bitumen, Asphalt Shingles, Tile Roofing, Metal, and coating solutions. We are Versico Roofing Systems Certified, and a Certified Duro-Last Roofing Contractor. We are proud to be a certified contractor for all major manufacturers, and continually meet all required qualifications set for roofing installations and safety. We have business references available upon request.
We offer a variety of maintenance packages that include regular inspections to keep your property in top shape. Our service department team is skilled in handling your repairs and detecting any issues. By staying ahead of potential issues, we can help you avoid costly roof failures and minimize disruptions to your business.
Yes, we can repair your commercial roof. When it comes to roof maintenance, it's best to take a proactive approach to extend your roofs lifespan. We work with property managers, facility owners, building owners and maintenance supervisors to find and implement the best roofing solutions to meet your needs and budget. We want to minimize the impact on your occupants and extend the lifespan of your roof.
J&K Roofing has helped many building owners navigate their insurance claim process to have their property restored and improved. If you are concerned about any hail or storm damage to your property, please give us a call to set up a complimentary roof inspection. We’ll determine the scope of damage, if any, and provide necessary paperwork for you to begin the claims process. We have relationships with all major insurance companies and will help you navigate the process.
MULTIFAMILY ROOFING
If you live in an area with a homeowners association, you need to familiarize yourself with your local HOA standards. All HOAs have governing documents, known as covenants, conditions, and restrictions (CC&R's) that outline what you can do and what you cannot do to your home. J&K Roofing is experienced in working with multifamily roofing and HOAs. We can work with you and your HOA.
Depending on the situation, we may be able to repair damaged shingles or a section of the roof. In general, with flat roofs, if an issue is identified early enough we can do a roof repair. If maintenance has been deferred too long then we may be looking at a replacement. Call us for a roof inspection and we'll work with you to proactively plan any multifamily roofing work across your property.
Our experience is that if you have your roofs inspected semi-annually, we can give you an honest assessment about their condition and what you can do to maintain them rather than having to replace them. We'll verify that roofing penetrations are water-tight and sealed as needed. If you do minor repairs, and have the roof checked to make sure everything is in good shape, we're more likely to be able to extend the life of your multifamily roof.
J&K Roofing does roof inspections, repair, and replacement. We also do exterior work including windows, siding, and solar. Depending on the scope of work that is needed, we can also replace gutters and do exterior painting. Our team can manage your entire scope of work and is experienced in working with multifamily building owners and multifamily property managers.
WINDOWS
Choosing a top window brand is a good place to start the window-buying process. We offer Pella, Andersen, Simonton and all major window brands. We also offer financing options.
The actual window installation itself isn't seasonal. While there are factors to consider with the weather, window replacement projects can be done all year round. Our team takes appropriate steps to help ensure a quality installation in any season.
Yes, we would like someone from your home on the property during window installation, as we will need to be inside your home. The amount of time it takes to install your windows depends on how many windows will be installed. Our team will provide an estimated amount of time based on your project.
Yes, we care about the environment and believe in saving you money on your heating and cooling bills. As such, all our windows are Energy Star rated.
Yes. Beginning in 2023, taxpayers that make qualified energy-efficient improvements to their home may qualify for a 30% tax credit that has a maximum benefit per calendar year. Qualifying purchases of exterior doors, windows and skylights are included. Windows have a maximum tax credit of $600 in one calendar year.
Yes, we offer an array of window financing options with approved credit.
There are differing permit requirements across cities and counties in Colorado. J&K Roofing is responsible for pulling the correct permit for your project and for scheduling the inspections.
A couple of factors go into this decision. If you are having issues with window condensation, ease of use, drafts, or the heat of direct sunlight you might want to think about upgrading to new energy-efficient windows. You can repair and restore old windows as long as they do not have rot, worn out mechanisms, or discontinued hardware.
Replacing all of your windows at once can save you money on labor costs, increase the value of your home, and decrease your monthly utility bill. But the cost of a total home window replacement is an investment. You may choose to repair or replace windows as needed, unless you are updating the look of your home.
Low-E, or Low-emissivity, glass has a thin transparent coating that reflects heat and minimizes the amount of damaging UV rays that come through your glass, without minimizing the amount of light that comes into your home.
SIDING
Consider the age of your siding, and its appearance. Do you have any dents, chips, or cracks in your siding? This type of damage can allow water to enter your home. Also take a look at your energy bills. If you're noticing higher than normal energy bills, it may be time to look at your siding.
Each home is unique, and will use different products. Once you schedule an inspection, we'll have an idea of the square footage and type of material and style that you are interested in. The main types of siding in our area include: James Hardie siding, LP Smart Siding, Norandex siding, fiber cement siding, vinyl siding, wood siding, and metal siding.
There are many maintenance free options, including materials that are pre-painted that come in many colors and profiles. Vinyl siding is the easiest to maintain. Wood siding may need to be stained or painted every few years. Fiber cement siding is relatively low-maintenance, but may need to be caulked or sealed every few years. Talk with our siding specialists about the different siding options and what will work best for your project.
Whether a permit is required for your siding project, depends on the city and county where your project is located. J&K Roofing is responsible for pulling necessary permits for your project.
Yes, J&K Roofing offers a variety of financing options so homeowners can choose the right financing for their needs. We’ve partnered with highly rated home improvement lenders who provide flexible financing solutions for your roof and home exterior, including windows, siding and solar.
Vinyl siding has better UV protection now against the Colorado sun. If you're looking for a cost effective option, you might consider vinyl siding. With proper installation, this isn't your mother's vinyl.
SOLAR ROOFING
We provide solar planning and installation for solar PV panels, solar thermal panels, solar roof shingles, solar roof, and detach and reset services. We're happy to discuss your solar goals and help you plan your project.
Yes, our team can safely provide the detach and reset of your solar panels before and after your roofing project.
GAF Timberline Solar incorporates solar technology into traditional roofing materials creating an integrated solar and shingle roofing system that replaces your existing roof. Solar roof shingles are 'nailable' shingles, surrounded by asphalt shingles, and blend seamlessly into your roofline. J&K Roofing is a GAF Energy Certified Solar Installer.
Tesla’s Solar Roof is an integrated solar and roofing system that replaces your existing roof with durable, energy producing tiles. Solar Roof is made up of solar tiles and architectural-grade steel tile. It’s a beautiful, durable, and energy-efficient way to power your home.
There are a variety of incentives toward the purchase of solar for your home, including a 30% investment tax credit. The federal residential solar energy credit is a tax credit that can be claimed on federal income taxes for a percentage of the cost of a solar system paid for by the taxpayer. Make sure that you are eligible for the tax credit, and that it works for you financially.
Yes, J&K Roofing offers a variety of financing options so homeowners can choose the right financing for their needs. We’ve partnered with highly rated home improvement lenders who provide flexible financing solutions for your roof, windows, siding and solar.
HAIL DAMAGE
J&K Roofing offers a wide range of roofing and exterior services for damage caused by hail, wind, rain, ice, snow, fire and debris damage. Our services include roof repair, roof replacement, gutter replacement and repair, window replacement and repair, siding replacement, exterior painting, solar installation, and more. We’re ready to help!
Hail damage can be disruptive and costly, so it's important to assess the damage to your roof and the exterior of your home as soon as possible. We offer quick and efficient roof inspections to help you understand the extent of the damage and provide an estimate for necessary repairs. Our inspections include windows, siding, gutters, solar panels, and paint. Contact us today to schedule a free roof inspection.
We understand that this can be a stressful time, so we prioritize hail damage repairs. Our service department handles repairs and leak issues and will get to you as soon as possible.
J&K Roofing can help you navigate the insurance claim process to get your hail-damaged roof repaired or replaced quickly and efficiently. We have extensive experience working with homeowners and insurance companies, and we have relationships with all major insurance companies. If you are concerned about any hail damage or storm damage to your property, please give us a call to set up a complimentary roof inspection.
Yes, J&K Roofing offers a variety of financing options so homeowners can choose the right financing for their needs. We’ve partnered with highly rated home improvement lenders who provide flexible financing solutions for your roof and home exterior, including windows, siding and solar.
It's not always easy to spot hail storm damage to your roof from the ground. If there's visible damage to siding or gutters, windows, or patio furniture, your roof most likely has hail damage too. Since hail damage is not always immediately evident, it’s a good idea to contact a local, professional roofing contractor who specializes in roof hail damage to evaluate the extent of damage after a storm. We provide complimentary roof and home exterior inspections.
It may take a while before the damaged areas deteriorate enough to cause leaks and other associated problems. Keep in mind that insurance companies give you a limited amount of time to file a claim. So, if you wait until the roof starts leaking, you may be beyond the time limit established in your policy for filing a claim and have to pay out of pocket.
Yes. If you notice damaged or missing shingles, you should always have them repaired right away to avoid further damage. We have a Service Department that can take care of your repair.
When severe weather hits, storm chasers will come to the area and knock-on doors offering estimates and repair. Be wary of storm chasers, they are often from out of town, and are just here to make a quick buck. Watch out for contractors offering special deals or offering to cover your deductible. They will end up cutting corners elsewhere and not provide the high-quality materials or service that we guarantee. Don’t be pressured to sign any paperwork they give you. Call J&K Roofing.
INSURANCE CLAIMS
To file an insurance claim for hail damage, first have a reputable roofing contractor inspect your roof and provide an estimate. Then, file a claim with your homeowner's insurance company. Have your roofing contractor present when the insurance adjuster inspects your property. This ensures that your scope of damage will be included in your insurance claim. Examples of damage can include roofing, windows, siding, solar, gutters, and paint.
J&K Roofing can help you navigate the insurance claim process to get your storm-damaged roof repaired or replaced quickly and efficiently. We have extensive experience working with homeowners and insurance companies, and we have relationships with all major insurance companies. If you are concerned about any hail damage or storm damage to your property, please give us a call to set up a complimentary roof inspection.
Most homeowners’ insurance policies cover hail damage, but there are some exceptions. In some areas, insurance companies may exclude wind and hail damage from coverage, or they may have a separate deductible for each type of damage. To be sure, check your homeowner’s insurance policy or contact your insurance company.
Yes, it is illegal for a roofing contractor to waive your insurance deductible in Colorado. This is stated in Colorado Senate Bill 38, which was signed into law in 2012 to protect consumers from roofing fraud.
Yes, but it depends on the amount of hail damage to the exterior of your home and your homeowner's insurance policy. We also offer financing options to help you upgrade your windows, roof, solar and exteriors projects if this is not a weather-related event.
If you have hail damage and are filing an insurance claim, you can sign a contract with a roofing contractor based on an estimate provided during the property inspection. Photos and the estimate will be submitted to your insurance company. Once your insurance company approves the claim, materials are ordered, and work can begin. Start the insurance claims process as soon as possible.
If your insurance claim is denied, you can request a second inspection with a different adjuster and have your roofing contractor on-site to discuss all damage. This can help to surface any issues that were missed in the first inspection.
A roofing insurance claim supplement is a request for additional money from your insurance company to cover the cost of repairs that were not included in the original estimate from your insurance company. This may be necessary because the initial estimate from your insurance company was too low, the scope of work has changed, or local building codes require additional work. Supplementing benefits homeowners by ensuring that your roof is repaired properly, protects you from financial hardship, and prevents disputes with your insurance company. Prices are set by third-party insurance software that calculates the cost of repairs, based on measurements and scope.
Insurance companies can't typically raise your rates for a single claim caused by an "Act of God" storm. But they can raise rates for everyone in your area based on the storm's severity. So, if you don't file a claim, your premium increase will pay for everyone else's repairs except your own.
If you had hail damage in your neighborhood, give us a call. It's important to have a knowledgeable roofing professional there when the insurance adjuster inspects your roof. The insurance adjuster represents the insurance company's interests, not yours, so don't rely on just their inspection. You need a professional working for you to make sure all damage is adequately addressed and paid under the claim.